Monday – Thursday you can reach us by phone between 08:00-16:45 Fridays we are on site between 08:00 – 16:00 Email inquiries are answered Monday – Friday. Any emails that come to us on Saturdays and holidays will be answered the next business day.

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We will deliver your order as quickly as possible, normally within 1-4 business days.

Once your order has been shipped, you can follow the delivery process by either:

• Click on the tracking link in your delivery email.
• Log in to My Account and track your delivery
• Call our customer service for more information about your order.

If your order has not been packed or has not left the warehouse, we can change/complete your order. Please contact us immediately so we can try to resolve your request.

When you place your order, you will receive an order confirmation from us. When the order has been shipped, you will receive a new message with a link to Posten for delivery status where you can see where the shipment is.

We ship with PostNord to an agent near you.
You will receive an SMS when the package is ready for collection.

Please contact us as soon as possible if you wish to cancel your order. If your order has not been packed or has not left the warehouse, we will cancel your order. If the order has already been shipped, you have the right to return it, but you must notify us for further instructions and collect the package to avoid being charged for an unclaimed package.